1) No refund except for no-stocks item(s) or :-
- Refund will be made ONLY if both parties agreed in the terms and conditions.
- A processing fees of RM30 will be deduct from the refund amount purchased via Credit Card / FPX
- A processing fees of RM50 will be deduct from the refund amount purchased via Installment ATOME / Myiou / Grabpay Later etc
- A processing of refund will take 7-14 working days or longer.
2) No Exchange of item
- STRICTLY NO EXCHANGE for an item purchased via INSTALLMENT using ATOME / Myiou / GrabPay Later / etc
- Exchange will be made ONLY if both parties agreed in the terms and conditions.
- A processing fees of RM30 will be deduct from the refund amount purchased via Credit Card / FPX
- Exchange of an item is not acceptable due to wrong item purchased / colour purchased by purchaser.
- Exchange only can be made due to wrong item / colour / model /brand shipped by us to purchaser.